Privacy Policy

1. Introduction

Fly By Junk Haulers ("we," "our," or "us") operates the website flybyjunkhaulers.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a service request. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

We may collect the following types of information:

Personal Information you provide directly: When you submit a quote request or contact form, we collect your name, email address, phone number, service address, zip code, and any details you include in your message or notes.

Automatically collected information: When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through standard web server logs and analytics tools.

Cookies and tracking technologies: We use cookies and similar tracking technologies (including Google Analytics and Meta Pixel) to analyze Site traffic and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your service requests and inquiries
• Schedule and coordinate junk removal services
• Send you confirmations, updates, and service-related communications
• Improve our website, services, and customer experience
• Comply with legal obligations
• Analyze usage patterns to improve our marketing and operations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., our job management platform Workiz, cloud hosting providers). These parties are bound by confidentiality obligations.

Analytics providers: We use Google Analytics and Meta Pixel to understand how visitors interact with our Site. These services may collect data subject to their own privacy policies.

Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise any of these rights, please contact us at the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: